Refund and Returns Policy

Last Updated: 12/15/2025

At 6SGS Consultants, we strive to provide high-quality consulting services and digital products. Please review this policy carefully before making a purchase, as it outlines our refund, return, and exchange terms in compliance with Stripe, PayPal, and digital product standards.

1. Overview

Our refund policy is valid for 30 days from the date of purchase. If 30 days have passed, we are unable to offer a full refund or exchange.

By completing a purchase on our website, you acknowledge and agree to the terms outlined in this policy.

2. Digital Products (Important Notice)

Due to the nature of digital products (including but not limited to downloadable files, templates, toolkits, guides, and educational resources):

All digital product sales are final

No refunds or exchanges are provided once access or download has been granted

This policy complies with Stripe and PayPal guidelines regarding digital goods and instant-access products.

3. Non-Returnable Items

The following items are non-refundable and non-returnable:

Downloadable digital products

Online tools, templates, and guides

Gift cards

Sale or discounted items

Any product accessed, downloaded, or used

4. Refund Eligibility (Limited Cases)

Refunds may be considered only under the following conditions:

Duplicate purchases made in error

Technical issues preventing access to the digital product that cannot be resolved by our support team

Refund requests must be submitted within 30 days of purchase and include proof of payment.

5. How Refunds Are Processed

If a refund is approved:

Refunds are issued to the original payment method

Processing times vary by payment provider:

Stripe / PayPal: typically 5–10 business days

Transaction fees charged by payment processors may be non-refundable

We reserve the right to deny refund requests that do not meet eligibility requirements.

6. Late or Missing Refunds

If you have not received your refund:

Check your bank or PayPal account again

Contact your credit card company (processing delays may apply)

Contact your bank for pending transactions

If the issue persists, please contact us at:
📧 admin@6sgsconsultants.com

7. Sale Items

Only regularly priced items are eligible for refund consideration (if applicable).
Sale or discounted items are non-refundable.

8. Exchanges

We do not offer exchanges for digital products.

If you experience technical issues accessing your purchase, please contact us so we can assist you.

9. Gifts

If a digital product was purchased as a gift:

The purchase is still considered final once delivered or accessed

Refunds, if approved, will be issued to the original purchaser

10. Physical Shipping (If Applicable)

At this time, 6SGS Consultants primarily offers digital products.
If physical items are introduced in the future, return instructions will be provided at that time.

11. Fraud & Abuse Prevention

We reserve the right to deny refunds in cases of:

Excessive refund requests

Suspected fraud or misuse

Violation of our Terms & Conditions

12. Contact Information

For refund-related inquiries or support, contact us at:

6SGS Consultants
📧 Email: info@6sgsconsultants.com
🌐 Website: https://6sgsconsultants.shop

13. Policy Updates

We may update this Refund & Returns Policy at any time to reflect changes in services, legal requirements, or payment processor rules. Updates will be posted on this page with a revised effective date.