Last Updated: 12/15/2025
At 6SGS Consultants, we strive to provide high-quality consulting services and digital products. Please review this policy carefully before making a purchase, as it outlines our refund, return, and exchange terms in compliance with Stripe, PayPal, and digital product standards.
1. Overview
Our refund policy is valid for 30 days from the date of purchase. If 30 days have passed, we are unable to offer a full refund or exchange.
By completing a purchase on our website, you acknowledge and agree to the terms outlined in this policy.
2. Digital Products (Important Notice)
Due to the nature of digital products (including but not limited to downloadable files, templates, toolkits, guides, and educational resources):
All digital product sales are final
No refunds or exchanges are provided once access or download has been granted
This policy complies with Stripe and PayPal guidelines regarding digital goods and instant-access products.
3. Non-Returnable Items
The following items are non-refundable and non-returnable:
Downloadable digital products
Online tools, templates, and guides
Gift cards
Sale or discounted items
Any product accessed, downloaded, or used
4. Refund Eligibility (Limited Cases)
Refunds may be considered only under the following conditions:
Duplicate purchases made in error
Technical issues preventing access to the digital product that cannot be resolved by our support team
Refund requests must be submitted within 30 days of purchase and include proof of payment.
5. How Refunds Are Processed
If a refund is approved:
Refunds are issued to the original payment method
Processing times vary by payment provider:
Stripe / PayPal: typically 5–10 business days
Transaction fees charged by payment processors may be non-refundable
We reserve the right to deny refund requests that do not meet eligibility requirements.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank or PayPal account again
Contact your credit card company (processing delays may apply)
Contact your bank for pending transactions
If the issue persists, please contact us at:
📧 admin@6sgsconsultants.com
7. Sale Items
Only regularly priced items are eligible for refund consideration (if applicable).
Sale or discounted items are non-refundable.
8. Exchanges
We do not offer exchanges for digital products.
If you experience technical issues accessing your purchase, please contact us so we can assist you.
9. Gifts
If a digital product was purchased as a gift:
The purchase is still considered final once delivered or accessed
Refunds, if approved, will be issued to the original purchaser
10. Physical Shipping (If Applicable)
At this time, 6SGS Consultants primarily offers digital products.
If physical items are introduced in the future, return instructions will be provided at that time.
11. Fraud & Abuse Prevention
We reserve the right to deny refunds in cases of:
Excessive refund requests
Suspected fraud or misuse
Violation of our Terms & Conditions
12. Contact Information
For refund-related inquiries or support, contact us at:
6SGS Consultants
📧 Email: info@6sgsconsultants.com
🌐 Website: https://6sgsconsultants.shop
13. Policy Updates
We may update this Refund & Returns Policy at any time to reflect changes in services, legal requirements, or payment processor rules. Updates will be posted on this page with a revised effective date.